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-Practical Approach for High Customer Satisfaction and Mutual Profitability
Many books have been written on project management techniques. Lateral Approach to Managing Projects presents a new perspective on implementing projects aimed at achieving high customer satisfaction and mutual profitability. Projects are becoming increasingly more complex, and, historically, complex projects have a higher statistical probability of failure. You will learn from this book new insight for creating successful projects. You will learn new approaches to meeting contractual obligations and overcoming problems caused by ambiguous terms. You will learn new disciplines for creating and increasing the value of your services and deliverables. You will learn how to overcome hurdles and speed up customer acceptance even when conditions are less than ideal.
Lateral Approach to Managing Projects also introduces structured rapid implementation methodology with four powerful exercises: Exercise to Create Your Own Success; Exercise to Empower Your Client; Exercise to Assert Your Authority; and Exercise to Carrying Out Your Leadership Role.
In a short story format, we present to you a great deal of what we have learned from our corporate Mystics and proven experiences. We recognize the importance of these distilled experiences. We also recognize that the people, who work with you, whether as managers or as peers, may someday look to you as one of their sources of wisdom.
Debt collection is a very good thing and very sensitive. Please train your people. Some of them do no know how to talk to people. I know that I am owing but the way people talk to us scares and really it is unproffessional. Debt collection is a sensitive job.
salut j’aimerai par le bien de ce site me trouver des clioents pour mes vetements